Excellent service and the gentlemen that came were kind and friendly and answered any questions I had. I would highly recommend them.
I recently had my leaky water heater replaced by ProMax Water Heaters & Plumbing, and I couldn't be more satisfied. They offered a competitive price and responded on short notice. The team arrived punctually and worked quickly, and they were also very patient in explaining what they were doing while on site. Their professionalism and transparency made the whole experience smooth and reassuring. I highly recommend their services for anyone in need of a reliable and prompt water heater replacement.
Amazing Service! Both Todd and Evan were courteous, kind and professional. When I woke up this morning and found water gushing out of my water tank, I didn’t know what to do. Tried calling another company and simply got a busy signal. Todd at ProMax answered right away and helped me to problem solve it! Evan was incredibly professional and installed our new water heater quickly and proficiently. For starting the day unexpectedly, I’m happy to say I found the right professionals to help fix it. Thank you!
Evan @ ProMax was fantastic! He identified that my water heater was different - a high efficiency WH. He asked good questions about my home’s hot water needs and then produced multiple options/recommendations. His work and cleanliness were exceptional! We are extremely happy with the results!
These guys are professionals. Leave it to them and no need to worry! Thank you ProMax
First time I have used ProMax and they were great! My water heater is in the basement and not easy to removed but they made it look easy!
Evan is very patient and professional, answered all my questions and did a great job! I strongly recommend them!
Being without a kitchen for 4 months after a pipe break, I called ProMax and Evan answered the phone and immediately got me into his schedule which was the next day. Yay! He was friendly, efficient and got the job done. I cant recommend this business enough.
You don't have to worry about them trying to do work you don't need. He was very thorough and did a great job. I have tried various plumbers and I can honestly say I trust in the work he did and in the estimate he provided. He showed up on time and kept in contact. If you are looking for a plumber and or water heater guy. Trust this company. I am glad that I finally have someone I can call to do the work I need.
My brother recommended ProMax and I couldn’t be more pleased by the job that was done! Evan is awesome to work with and does very high quality work. My bathroom was completely gutted and he came in and had great ideas that fit my budget. He put all new plumbing in for a free standing tub and walk in tile shower. The attention to detail is like nothing I have ever experienced. I would use ProMax again in a second!
High quality work! I’ve hired Evan in the past (water heater replacement, water supply line leak, a pin nail through a cold water line, and replacing old shutoff valves throughout the house) and always gotten high quality work and advice. Basically ask for his opinion and he will give you the reliable solution he would use in his own home rather than the most profitable solution.
Evan did a great job from start to finish. He returned my call quickly, answered all my questions, gave me an estimate and made an appt to replace our waterheater. He showed up on time, explained the process, and did the job. He was kind, courteous and professional will definitely be using PromMax for our plumbing needs in the future.
I called Evan to help me with a project where the customer needed a angle stop and fridge water line installed. He was able to fit me in his schedule get the job done when I needed. Communication was Awesome and his work was very professional. Evan and Owen came in and knocked out the project very efficiently. Would definitely recommend ProMax Water Heaters and Plumbing!
I can tell by looking at the workmanship and materials used that Evan did an ace job! Recommended highly.
Incredible experience- very quick response and professional
This is our second time working with Evan at ProMax and I can't say enough good things. Friendly, quick response time, and exceptional work quality. Highly recommend!
We’re so grateful for Evan! He helped to diagnose and fix a water heater issue that others couldn’t. He was punctual, professional and knowledgeable, and we’ll definitely tap ProMax for any future issues!
Evan was very responsive and professional. Great job!
I've got only good things to say about these guys. Evan did what it took to get the job done quickly and professionally. If use them again in a heartbeat.
Very very pleased with Evan, ProMax Water Heaters & Plumbing. We chose them based on a recommendation made to us by another company. We are so very lucky to have come across ProMax, and Evan Niemela. He is well organized, professional, and knowledgeable. From Evan's emailed quote, to scheduling, to the day of work, and completion of the water tank installation, all went smoothly, perfect. Along with his equally great assistant Owen, they went about the job working quietly with no issues. We have already shared his name and his company name with our neighbors. 3/24/2023
Evan was outstanding!!! Very informative and cared about getting our water heater replacement done right.
Relocated outdoor faucet, installed gas line T.
Evan quickly completed a tankless install... he provided great advice and perspective on alternatives. He is a pro; clean install and great cleanup. Everything works as expected. Highly recommend.
Clean neat installation of hot water tank. High quality professional work.
On time. Fixed problem.
Great work! Fantastic service.
Fixed leaking toilet and tightened up outside faucets … did a great job and were friendly, courteous … I am happy with the results and would call them again!
Very happy with their responsiveness and service when the water pipe broke. Professional. Great quality. Very happy with their excellent service.
Definitely recommend Evan and crew! Had a slow leak which they helped take care of in a timely fashion.
Evan was great to work with... and arrived exactly when indicated. Clean, neat, professional... highly recommend, and already have! I will definitely call with any plumbing or hot water heater needs in the future
Great guys. Work is top notch. Best price from all the local competitors, we tried a few. Do recommend!
Fast and did a great job.
Evan was most professional and I highly recommend.
We bought a house with an old sewage ejector pump that we wanted replaced. Via email and some pictures Evan was able to determine what was the best option in dealing with it and gave us an estimate. He was very easy to communicate with via email and text. The day of the install/replacement I had noticed a wet area under our tankless heater. While Evan was there he took care of that for us as well. Evan is easy to talk to, great at explaining things and kept the work area clean. We will definitely be using him again for other plumbing needs.
One of the most professional and courteous contractors I have ever worked with
Electric water heater replaced… Very high quality work. They made the new water heater fit a tight space very tidily. They added proper drainage that didn’t exist before. They even made all the piping look tidy. Their price was mid-range, lower than some other bids from nearby competitors. I’d call them again if I had to, but it’s not likely I’ll need to for a long while.
We had ProMax service our Navien tankless water heater. While it was challenging to get a hold of them to schedule a date -- phone/text tag! -- we were very pleased once Evan made it to our house to do the work. What a difference having a company that specializes in tankless water heaters makes! 1. Although our Navien NPE240A has a built-in recirculation pump, it hadn't been turned on by Butterfield, the HVAC company that did the installation. Evan pointed that out and asked if we wanted it turned on. Yes, was our no-brainer answer! For the last 10 years, we wondered why it took so long to get hot water!? Once recirc was enabled, we got almost instantaneous hot water upstairs in seconds when previously it would take up to 5 mins 2. Evan also pointed out that Butterfield failed to install an expansion tank. Turns out, a closed plumbing system without a hot water expansion tank risks damage: water pressure can build and build, getting high enough to damage valves, plumbing fixtures, supply pipes, and even the water heater itself, causing water heater leakage, etc. We had Evan install the expansion tank. 3. Finally, we never informed us that tankless water heaters need regular maintenance (cleaning the air & water filters, and dirt trap; flushing & scaling the heat exchanger & water heater). Once we learned about the maintenance requirements this year, I emailed and called Butterfield multiple times to try and schedule maintenance but never got a reply. Fortunately, I found ProMaxx and Evan :-) I heartily recommend ProMax and Evan. Go with the team that specializes in tankless!
Evan did a Fantastic job for us! Very responsive and his professionalism is off the charts! Highly recommend him for any and all plumbing needs!!!
I seldom find time to do these kinds or surveys, but Evan at ProMax was incredible. His price was significantly better than the competition, and he communicated very effectively over SMS text. He was available when I had questions, and he followed-up immediately. I have other properties in the area and when I need a water heater replacement, I'm calling Even. He's now a contact in my phone.
I was impressed with Evan's knowledge and assessment of our issue. It was fixed quickly and with no surprises. Highly recommend.
They were great and were able to come replace my hot water heater the same day. Thank you for the great service
Always responsive and a pleasure to work with. Excellent service Leaves work area clean. Highly recommended
Absolutely the best experience I've ever had from beginning to end and very competitive pricing,super knowledgeable and friendly guys who went above and beyond to make sure we were 100% satisfied. Highly recommended.
My hot water tank went out and was leaking water everywhere. Shut off the water supply and Contacted Evan. I thought I would be a few days without hot water because this happened during the ice storm and knowing he’s probably busy fixing frozen pipes, plus Im way out in Sultan. He was there the next day!!!! Got it installed. Very professional, friendly, and did a fabulous job. I will not only use him again, but will recommend him to anyone needing plumbing work done. Thanks again Evan and Owen! What a great team!
ProMax Water Heaters & Plumbing was highly recommended to me by a neighbor when I experienced a broken water pipe during the recent cold snap. Evan responded promptly and the charge for the service was reasonable.
Knowledgeable, personable service technician. I was happy with the service.
Fantastic experience. Great communication up to my appointment. Arrived on time and the project was completed quickly with very high quality and attention to detail. Highly recommended. I know I will use them again in the near future.
Evan and Owen are a pleasure to work with. From my first phone call to my final invoice, each interaction is professional. They installed my new water heater quickly and efficiently, always attentive to details of cleanliness and safety. And I have to mention that their pricing was far better than the big box store, especially considering the personalized service they provide!
Great product, great service, great communication. Knowledgeable & timely. I simply can't say enough good things about my experience w/ Pro Max!
Very pleased with the timely response and quick installation of water heater.Also will use for future work
It was time to replace our water heater and we got a few bids. Evan with Pro Max was by far the best bid as well as the best warranty. Extremely responsive and knowledgeable, great customer service, clean and respectful during installation, great experience overall. I would recommend Pro Max to anybody looking for quality service. Thanks Evan and Owen!
Evan from ProMax was on time, got the work done quickly and efficiently, and was great to deal. I highly recommend ProMax for any of your water heater and plumbing needs.
We had a hot water heater emergency on a Friday morning. I called ProMax and by noon had a team ready to install a new water heater. Can’t express how grateful I am for ProMax’s quick response. Evan and Owen were very knowledgeable and skilled installing the new water heater in the tiny closet space under my stairs. It was a challenge working in the space but they did a great job!
Evan was fantastic to work with and very timely ! I would highly recommend him
Great communication, prompt, efficient, and favorable pricing. Spent plenty of time explaining the system and answering questions. Highly recommend.
Quick, Professional, Competitive I had my natural gas water heater replaced by ProMax. Evan was great to work with via email, text and yelp. He was quick with responses and didn't push sales tactics. The install by Owen was clean and timely. ProMax charged exactly what they quoted and their quote was very resonable!
Evan and his team are true pros!!! I will refer Pro Max Plumbing to friends and family!
Great fast service then out the door. 👍👍
Great experience! We had a larger disposal installed and addressed water pressure for showers. Eric and Owen are easy to work with, they explain what they're doing (if you want that) and brainstorm solutions. Appreciate the service!
Highly recommend ProMax. Evan was able to come out quickly and resolve our problem. Will be using them for all our plumbing needs.
